Lala Cabs has three refueling options available to meet your needs: > You can pick the car and refuel it at the next available filling station. The gas available in the car will be enough to take you to the next filling station. > You can let us refuel for you and we'll charge you gas at pump price plus a flat refueling fee of KES 6500 (USD 5.00) per transaction. Pump rate/retail price is based on average retail price in local area as periodically updated, See https://www.epra.go.ke/services/petroleum/petroleum-prices/ Taxes and Concession Fees, where applicable, are extra. > You may purchase a full tank of gas at pump price. Please be aware that we are unable to issue a refund for unused fuel. However, this method eliminates the need for you to refuel the tank prior to returning.
Late returns can affect the type of rate assigned to the rental. In most cases, returns of less than 1 hour late will not be charged extra hours. Returns beyond 1 hour late or later will be charged extra. A late return of 3 hours or more will usually result in charge of another day. Kindly call the office number +254758583935 to update us on any incidence of possible lateness and we will be able to assist.
Any damages to the car below USD 300 (KES 39,000) will be handled by the person renting the car. Any damages above that amount will be handled by the Insurance Provider.
Our main offices are in Kisumu and Nairobi, but we offer services across all major cities in Kenya.
You can reach us through our website at www.lalacabs.co.ke or call/WhatsApp us at +254758583935
You will need to provide your personal details, driving license information, and payment details.
Yes, we offer reliable and convenient airport transfer services. Please provide your flight details when booking.
Rental rates are calculated based on the type of vehicle, rental duration, and any additional services requested.
Renters must be at least 25 years old and possess a valid driving license with a minimum of 2 years of driving experience. Read our Rental Policy page for information on exemptions
Cancellations made 24 hours prior to the rental period are fully refundable. Cancellations made less than 24 hours in advance may incur a fee.
In the event of an incident, accident or breakdown, please contact our emergency support team immediately. We provide 24/7 roadside assistance.
Yes, we have a loyalty program for frequent renters and offer seasonal discounts. Please regularly check our website for current promotions.
Kindly check https://www.lalacabs.co.ke/policy/50/rental-policy to view Lala Cabs Rental policy and requirements.
In case of any problem with the car, do not hesitate to call us on +254758583935 any time of the day. We will be able to provide you with roadside assistance or even change of car if that will be necessary.
Lala Cabs is a car rental and mobility company based in Kenya. We provide a range of services including self-drive car rental, airport transfers, events transfers, and taxi services.
You can book a car through our website, or by calling or WhatsApping our customer service team on +254758583935
Yes, we encourage you to make reservations in advance to ensure vehicle availability, especially during peak times.
We offer a wide range of vehicles including economy cars, sedans, SUVs, luxury cars, and vans to suit different needs.
Yes, we provide tailored transport solutions for events such as weddings, corporate events, and other special occasions.
We accept major credit cards, debit cards, and mobile money payments.
Yes, you can extend your rental period by contacting us. Additional charges will apply based on the extended duration.
Yes, all our vehicles are fully insured. However, renters are advised to take additional personal insurance coverage if necessary.
Yes, we offer child seats, GPS systems, and other accessories upon request. Please specify your requirements at the time of booking.
Yes, we offer chauffeur services for those who prefer to be driven. Please inquire about this service when making your reservation.