1. GENERAL RENTAL
REQUIREMENTS
THESE ARE THE GENERAL
RENTAL REQUIREMENTS OF LALA CABS.
A. Rental Rates: Daily
Rental rates are based on a 24-hour "rental day" starting at the time
of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be
charged for each hour and/or any part of an hour in excess of a rental day the
renter keeps the vehicle until the vehicle is returned, up to the applicable
daily rate. Mileage charges, if applicable, will be the number of miles driven
as determined by the odometer readings at the beginning and end of the rental. The Rental Rate is subject to increase if you return the car more than 24 hours after the scheduled Return Time. Late returns beyond 1 hour grace period may be subject to extra hour and/or extra day charges,
in addition to any other rental charges. If the renter fails to comply with the
conditions applicable to the rate, including any geographic driving
restrictions, a mileage charge, surcharge or other rates may apply.
B. Driving Age: The minimum age to
rent a vehicle at LALA CABS is 25 years of age. The company can give exemptions
upon special consideration.
C. Authorized Drivers: The LALA CABS
vehicle may be driven only by an authorized driver. An authorized driver is the
renter and any additional person who appears at the time of rental and signs
the rental agreement. All authorized drivers must satisfy our age requirements,
have a valid driver's license, provide a physical resident address, a major
credit card or debit card in their own name, and fulfill our other
qualifications. Employers and co-employees of renters renting on corporate rate
plans, if properly licensed and meet our age requirements, are authorized to
drive the Vehicle while acting within the scope of their employment duties. See
our credit/debit card and driver’s license requirements below. The
authorized driver and any additional authorized drivers may be subject to a
driver record check (see below). No other persons are authorized to
drive the vehicle.
D. Additional Authorized
Drivers and Fees: All additional authorized drivers are required to qualify to
drive the vehicle. To qualify, LALA CABS requires all additional drivers,
including spouses, to satisfy our minimum age requirements, have a valid
driver’s license, and pay an additional driver fee.
However, the following
additional drivers do not need to pay an additional driver fee as long as they
meet our minimum age requirements and have a valid drivers license:
(1) LALA CABS Gold
Members
(2) Government renters on
official orders,
(3) Corporate account
customers on corporate rate plans, and
(4) Drivers/companions of
physically impaired customers.
The additional driver may
also be subject to a driver record check and an underage driver's fee.
E. Underage Driver's Fee: An authorized
driver that is 20 to 24 years of age may be charged an Underage Drivers fee because of such driver's age in addition to
the additional driver fee, if applicable.
By completing a Reservation, you agree that you have received,
read, understand, accept, and agree to the terms, conditions, disclosures, and
notices appearing in these Reservation Terms. You also consent to the
use of electronic records and validity of your electronic signature.
F. Fuel Policy: The renter will
refill the vehicle for use at their own cost and return the vehicle with not
less than or similar amount of fuel that it was rented with. In other circumstances, we may give the vehicle on Full tank, and return on full tank
G. Disabled Renters:
1. Available Driving
Aids: If
the renter will require driving aids to operate a vehicle, please contact us at
+254 758583935. This will ensure the availability of equipment and allow LALA CABS
personnel to install such equipment prior to the rental.
2. Pick-up: We would also ask that
you call +254 758583935 prior to your arrival so that we may pick you and your
traveling companion up, if any, upon arrival at the airport.
3. Additional Authorized
Drivers: If
a traveling companion shall serve as the driver during the rental, please
advise the LALA CABS representative at the time of rental and pick-up. There is
no additional charge for an additional authorized driver for non-driving
disabled renters.
H. Driver Licenses:
A renter or any additional authorized driver,
must present at the time of rental:
(1) A KENYAN driver's
license issued by The REPUBLIC OF KENYA, and valid for the entire rental period.
(2) A temporary
driver's license, valid for the entire rental period
(3) A traffic
citation issued as a temporary license, valid for the entire rental period (the
court date being the expiration date) and a second form of identification with
signature (excluding the credit card used for rental),
(7) A foreign driver’s
license* issued by the country of residence of the renter and additional
drivers. If the driver’s license is not in English, the renter and drivers will
be required to present both the foreign-issued driver’s license and a current
International Driver’s Permit (“IDP”); or, if from Japan, a Japanese
Translation Service. An IDP does not give a person the right to drive but provides a certified translation of a valid foreign driver’s license. An IDP
can be obtained in the driver's country of residence only with a valid driver’s
license. An IDP (or certified translation) without a foreign-issued driver’s
license is not acceptable.
*If the foreign-issued driver’s license is from a country where “permanent” or “non-expiring” driver’s
licenses are issued, the renter and any additional drivers will also be
required to show their passport, visa, or other current Kenyan-issued documentation at the beginning of the rental authorizing the renter or driver
to be present in the KENYA at the time of rental.
I. One-way Rentals: One-way rentals
within the Republic of Kenya vary by LALA CABS location and vehicle
availability. A one-way drop fee will apply.
J. Optional Equipment:
1. Child Safety
Seats: For an additional charge, which varies by LALA CABS location,
infant, toddler, and child/ youth safety seats are available at many LALA CABS
locations.
K. Additional Fees:
At most LALA CABS
locations, the renter may incur one or more of the following charges and fees:
(i) an (airport) concession recovery fee or off-airport access fee; (ii) an
(airport) consolidated facility charge; plus, other governmental fees, i.e. VAT or charges on top of the daily rate and any
optional products and services the renter selects. These charges are calculated
either as a per day or a per rental charge.
1.
Change Fees - In
order to ensure that your car is ready and waiting for you, LALA
CABS has introduced Change
Fees that will reduce
last-minute disruptions to our vehicle planning.
2.
Late Return Fee: In
addition to charging additional rental days
for a late return, we reserve the right to charge KES
1500 per day (maximum of 5 days) to
compensate us in part for the costs we incur in finding an alternative vehicle
to satisfy our next booking for your vehicle. You can reduce
the fee paid by calling the
On-Rent Help Desk at +254 758583935 to update the date
and time of your return.
3.
Return Change Fee:
This applies if you change the location or date/time of your rental and proactively
notify LALA CABS by calling the On-Rent Help Desk at +254
758583935. There is a nominal KES 1000 fee
associated with the change to your rental agreement.
L. Lost and Found: LALA CABS Car Rental will
not uphold responsibility for any personal belongings left in the vehicle or
within the location premises. If you have lost items, please contact customer
service as soon as possible through our number +254 758583935, or email lalacabsafrica@gmail.com.
2. LIABILITY
A. Loss or Damage to the LALA
CABS vehicle: The renter and any additional drivers are absolutely
liable for any loss or damage to the rental vehicle, even if someone else
caused it or the cause is unknown, whether due to theft, fire, hail, flood,
collision, vandalism, or any other cause, subject to limitations imposed by the
law where the vehicle is rented. This liability will not exceed the full value
of the vehicle, plus:
1. Actual towing and
storage charges;
2. Loss of use;
3. Diminution in value,
regardless of whether the vehicle is repaired or not;
4. All rental charges
through the date you report the incident if not returnable or the return date,
whichever is later;
5. Any out-of-pocket
expenses incurred by us as a result of the loss or damage to the vehicle;
6. A reasonable
administrative fee; and
7. Pro-rata license plate
fees, all as allowed by law.
B. Third-Party Liability
Claims: Unless
otherwise required by applicable law, a renter and/or any additional authorized
driver (and the respective insurance company of each) is primarily responsible
for all third-party claims of personal injury, including death, and property
damage caused or arising from the use and operation of the LALA CABS vehicle
during the rental. You agree to indemnify and hold LALA CABS harmless from and
against, and will defend LALA CABS against all loss, liability or damages
whatsoever arising out of the use or operation of the vehicle during the
rental, plus costs and attorneys’ fees. (To the extent LALA CABS is required to
provide coverage, in spite of the terms of the rental agreement, it shall only
be in an amount necessary to satisfy the minimum financial responsibility
limits required by applicable law.)
