Vehicle Details

1. GENERAL RENTAL REQUIREMENTS

THESE ARE THE GENERAL RENTAL REQUIREMENTS OF LALA CABS.

A. Rental Rates: Daily Rental rates are based on a 24-hour "rental day" starting at the time of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be charged for each hour and/or any part of an hour in excess of a rental day the renter keeps the vehicle until the vehicle is returned, up to the applicable daily rate. Mileage charges, if applicable, will be the number of miles driven as determined by the odometer readings at the beginning and end of the rental. The Rental Rate is subject to increase if you return the car more than 24 hours after the scheduled Return Time.  Late returns beyond 1 hour grace period may be subject to extra hour and/or extra day charges, in addition to any other rental charges. If the renter fails to comply with the conditions applicable to the rate, including any geographic driving restrictions, a mileage charge, surcharge or other rates may apply.

B. Driving Age: The minimum age to rent a vehicle at LALA CABS is 25 years of age. The company can give exemptions upon special consideration.

C. Authorized Drivers: The LALA CABS vehicle may be driven only by an authorized driver. An authorized driver is the renter and any additional person who appears at the time of rental and signs the rental agreement. All authorized drivers must satisfy our age requirements, have a valid driver's license, provide a physical resident address, a major credit card or debit card in their own name, and fulfill our other qualifications. Employers and co-employees of renters renting on corporate rate plans, if properly licensed and meet our age requirements, are authorized to drive the Vehicle while acting within the scope of their employment duties. See our credit/debit card and driver’s license requirements below. The authorized driver and any additional authorized drivers may be subject to a driver record check (see below). No other persons are authorized to drive the vehicle.

D. Additional Authorized Drivers and Fees: All additional authorized drivers are required to qualify to drive the vehicle. To qualify, LALA CABS requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid driver’s license, and pay an additional driver fee.

However, the following additional drivers do not need to pay an additional driver fee as long as they meet our minimum age requirements and have a valid drivers license:

(1) LALA CABS Gold Members

(2) Government renters on official orders,

(3) Corporate account customers on corporate rate plans, and

(4) Drivers/companions of physically impaired customers.

The additional driver may also be subject to a driver record check and an underage driver's fee.

E. Underage Driver's Fee: An authorized driver that is 20 to 24 years of age may be charged an Underage Drivers fee because of such driver's age in addition to the additional driver fee, if applicable.

By completing a Reservation, you agree that you have received, read, understand, accept, and agree to the terms, conditions, disclosures, and notices appearing in these Reservation Terms.　You also consent to the use of electronic records and validity of your electronic signature.

F. Fuel Policy: The renter will refill the vehicle for use at their own cost and return the vehicle with not less than or similar amount of fuel that it was rented with. In other circumstances, we may give the vehicle on Full tank, and return on full tank

G. Disabled Renters:

1. Available Driving Aids: If the renter will require driving aids to operate a vehicle, please contact us at +254 758583935. This will ensure the availability of equipment and allow LALA CABS personnel to install such equipment prior to the rental.

2. Pick-up: We would also ask that you call +254 758583935 prior to your arrival so that we may pick you and your traveling companion up, if any, upon arrival at the airport.

3. Additional Authorized Drivers: If a traveling companion shall serve as the driver during the rental, please advise the LALA CABS representative at the time of rental and pick-up. There is no additional charge for an additional authorized driver for non-driving disabled renters.

H. Driver Licenses:

 A renter or any additional authorized driver, must present at the time of rental:

(1) A KENYAN driver's license issued by The REPUBLIC OF KENYA, and valid for the entire rental period.

(2) A temporary driver's license, valid for the entire rental period

(3) A traffic citation issued as a temporary license, valid for the entire rental period (the court date being the expiration date) and a second form of identification with signature (excluding the credit card used for rental),

(7) A foreign driver’s license* issued by the country of residence of the renter and additional drivers. If the driver’s license is not in English, the renter and drivers will be required to present both the foreign-issued driver’s license and a current International Driver’s Permit (“IDP”); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive but provides a certified translation of a valid foreign driver’s license. An IDP can be obtained in the driver's country of residence only with a valid driver’s license. An IDP (or certified translation) without a foreign-issued driver’s license is not acceptable.

*If the foreign-issued driver’s license is from a country where “permanent” or “non-expiring” driver’s licenses are issued, the renter and any additional drivers will also be required to show their passport, visa, or other current Kenyan-issued documentation at the beginning of the rental authorizing the renter or driver to be present in the KENYA at the time of rental.

I. One-way Rentals: One-way rentals within the Republic of Kenya vary by LALA CABS location and vehicle availability. A one-way drop fee will apply.

J. Optional Equipment:

1. Child Safety Seats: For an additional charge, which varies by LALA CABS location, infant, toddler, and child/ youth safety seats are available at many LALA CABS locations.

K. Additional Fees:

At most LALA CABS locations, the renter may incur one or more of the following charges and fees: (i) an (airport) concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge; plus, other governmental fees, i.e. VAT or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per day or a per rental charge.

1.       Change Fees - In order to ensure that your car is ready and waiting for you, LALA CABS has introduced Change Fees that will reduce last-minute disruptions to our vehicle planning.

2.       Late Return Fee: In addition to charging additional rental days for a late return, we reserve the right to charge KES 1500 per day (maximum of 5 days) to compensate us in part for the costs we incur in finding an alternative vehicle to satisfy our next booking for your vehicle. You can reduce the fee paid by calling the On-Rent Help Desk at +254 758583935 to update the date and time of your return.

3.       Return Change Fee: This applies if you change the location or date/time of your rental and proactively notify LALA CABS by calling the On-Rent Help Desk at +254 758583935. There is a nominal KES 1000 fee associated with the change to your rental agreement.

L. Lost and Found: LALA CABS Car Rental will not uphold responsibility for any personal belongings left in the vehicle or within the location premises. If you have lost items, please contact customer service as soon as possible through our number +254 758583935, or email lalacabsafrica@gmail.com.

2. LIABILITY

A. Loss or Damage to the LALA CABS vehicle: The renter and any additional drivers are absolutely liable for any loss or damage to the rental vehicle, even if someone else caused it or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus:

1. Actual towing and storage charges;

2. Loss of use;

3. Diminution in value, regardless of whether the vehicle is repaired or not;

4. All rental charges through the date you report the incident if not returnable or the return date, whichever is later;

5. Any out-of-pocket expenses incurred by us as a result of the loss or damage to the vehicle;

6. A reasonable administrative fee; and

7. Pro-rata license plate fees, all as allowed by law.

B. Third-Party Liability Claims: Unless otherwise required by applicable law, a renter and/or any additional authorized driver (and the respective insurance company of each) is primarily responsible for all third-party claims of personal injury, including death, and property damage caused or arising from the use and operation of the LALA CABS vehicle during the rental. You agree to indemnify and hold LALA CABS harmless from and against, and will defend LALA CABS against all loss, liability or damages whatsoever arising out of the use or operation of the vehicle during the rental, plus costs and attorneys’ fees. (To the extent LALA CABS is required to provide coverage, in spite of the terms of the rental agreement, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by applicable law.)